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Privacy Policy and Public Offer Agreement

Effective date: [April 19, 2025]

Welcome to md-canada.com (“Website”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data in compliance with the General Data Protection Regulation (GDPR) and Personal Information Protection and Electronic Documents Act (PIPEDA).

 

1. Information We Collect

We may collect the following personal data:

  • Identity Information: Name, surname

  • Contact Information: Email, phone number, address

  • Technical Data: IP address, browser type, device information

  • Usage Data: Pages visited, time spent on the website, interaction data

  • Marketing and Communication Data: Your preferences for receiving communications

2. How We Collect Information

We collect data in the following ways:

  • When you fill out a form on our website

  • Through cookies and similar tracking technologies

  • When you contact us via email, phone, or contact forms

  • From third-party analytics providers (e.g. Google Analytics)

3. Why We Collect Your Data

We use your data for the following purposes:

  • To respond to your inquiries and provide customer support

  • To process service requests or purchases

  • To improve and personalize your user experience

  • To send you updates, newsletters, or marketing materials (only if you opt in)

  • To comply with legal obligations

4. Legal Basis for Processing (for EU Users)

We process your personal data based on the following lawful grounds:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Our legitimate interests (e.g. to improve the website or customer service)

5. Your Rights

Under GDPR and PIPEDA, you have the right to:

  • Access your personal data

  • Correct or update incorrect data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to data processing

  • Withdraw consent at any time

  • File a complaint with a supervisory authority (EU)

To exercise your rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share it with:

  • Service providers (e.g., hosting, analytics)

  • Legal authorities when required by law

  • Partners and contractors who help deliver our services (under strict confidentiality)

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Policy or as required by law. After that, it is securely deleted or anonymized.

8. Cookies and Tracking Technologies

Our website uses cookies to:

  • Analyze website traffic

  • Store user preferences

  • Enable essential site functions

You can manage cookie preferences in your browser settings.

9. Data Security

We take appropriate technical and organizational measures to secure your data from unauthorized access, loss, or misuse.

10. International Transfers

Your data may be transferred and stored outside the European Economic Area (EEA), including Canada. In such cases, we ensure that adequate data protection safeguards are in place (e.g., standard contractual clauses).

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from minors without parental consent.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

MD-Canada Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://md-canada.com

 

Public Offer Agreement

Effective date: [April 19, 2025]
Website: https://md-canada.com
Email for inquiries: This email address is being protected from spambots. You need JavaScript enabled to view it.

This document constitutes a public offer (hereinafter “Agreement”) by MD-Canada, to any individual or legal entity (hereinafter “User”, “You”) for the provision of services and/or products on the terms and conditions set forth below.

By placing an order or using any services via this website, You confirm that You have read, understood, and agreed to this Agreement in full.

1. Subject of the Agreement

This Agreement governs the relationship between MD-Canada and the User for the provision of services and/or sale of goods through the website.

The specific terms of each service, including pricing, description, and timeline, are provided on the relevant service or product page.

2. Acceptance of the Offer

Acceptance of this Offer shall be deemed confirmed upon one or more of the following actions:

  • Submission of an online order or service request

  • Clicking the “Submit,” “Buy,” “Book,” or similar button

  • Payment for any service or product

  • Use of the Website for communication with the Company

Once accepted, this Agreement becomes legally binding.

3. User Responsibilities

The User agrees to:

  • Provide accurate and complete information when placing an order

  • Use the services solely for lawful purposes

  • Not infringe on the rights of third parties or violate any applicable law

The User is fully responsible for the accuracy of all information provided.

4. Company Responsibilities

MD-Canada agrees to:

  • Deliver the services or goods as described on the website

  • Use all reasonable efforts to meet quality and time standards

  • Protect User data in accordance with the [Privacy Policy]

The Company reserves the right to decline service in cases of suspected fraud, abuse, or violation of this Agreement.

5. Prices and Payment

  • All prices are listed on the website in Canadian dollars (CAD) unless otherwise stated.

  • Payment must be made in full at the time of placing an order unless other terms are agreed upon.

  • We accept payments via available payment methods listed on the checkout page.

MD-Canada reserves the right to change prices at any time without prior notice.

6. Delivery and Service Terms

Delivery timeframes and service terms are specified on the relevant product or service page. MD-Canada shall not be held liable for delays caused by third-party service providers or force majeure circumstances.

7. Cancellation and Refund Policy

Users may request a cancellation or refund in accordance with our refund policy posted on the website or provided upon request. Requests must be made in writing and sent to This email address is being protected from spambots. You need JavaScript enabled to view it..

8. Liability Limitation

MD-Canada shall not be liable for:

  • Indirect, incidental, or consequential damages

  • User’s misuse of the service or product

  • Failure to perform due to force majeure (natural disasters, internet outages, governmental actions, etc.)

Total liability of MD-Canada shall not exceed the amount paid by the User for the respective order.

9. Intellectual Property

All content, trademarks, graphics, and materials available on this website are the property of MD-Canada or its partners and are protected by intellectual property laws. Unauthorized use is strictly prohibited.

10. Governing Law

This Agreement is governed by the laws of Canada. Any disputes arising under this Agreement shall be resolved in the appropriate courts within Canada, unless otherwise agreed by the parties.

11. Final Provisions

  • MD-Canada reserves the right to amend this Agreement at any time. Updates will be published on this page.

  • Continued use of the website or services after changes are published constitutes acceptance of the new terms.

Thank you for choosing MD-Canada.
If you have any questions regarding this Agreement, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.